Consumer Information on The Pages of The Operators

As we can see in our successive comparative rates It is not particularly easy to decide between an operator or other, the options are endless and is likely that our final choice is not 100 percent where we should be, but that we elect by the “ least bad & #8221;.

And not everything ends when we choose our operator already that the multitude of exceptions of the rates Sometimes when you open the letter with the invoice makes on monthly scare. Exceptions there are flat rates with limited minutes, bond with a certain number of messages, data rates with monthly or even daily, limited turnover of data not for actual consumption but for minimum consumption blocks … all that we can think of and some more.

It is then seen that options have to Watch our consumption and act accordingly to not spend limits and entering land where billing is completely different, or our data connection speed falls in such a way that it is virtually useless to navigate with it.

It seems logical that today the way to obtain this information is via the Internet in the appropriate section of the page from our operator: Channel customer, My Vodafone…

Let’s look at some examples as a sign of various options with our readers to contribute your experience in the comments.

Movistar It has a very complete and up-to-date information on its website in the section Channel customer. In near real time and every one of our lines we have the totalized for each of the concepts (calls, SMS, data). As we say the level of detail is more than good to separate calls to fixed, mobile, data rates. It is important that the totalized data on volume and not on cost by making it so very easy follow our limits. If we want more detail we can access the registry of all of our calls in which we can see destination, duration and cost.

However the option of Movistar It has a drawback which can be very large in some cases, only works well in format and presentation of the information in the ineffable Internet Explorer.

Simyo offers a service on the web called how not My Simyo It is good but there is still that some way. We have as in the case of Movistar aggregated but without much detail, seeing only concepts such as calls, SMS and data. In terms of detail, we have the calls and also the data. About data and given the complexity of your daily rate, a daily data Tote is misses precisely.

Vodafone, Another great, is very short with the information provided in My Vodafone, It is limited to (in euros) total calls, SMS and data which can be desquiciante for novice or not warned customers. For example, if the Internet flat rate is used on the phone we will see how the accumulated euros rise to hundreds. Ends meet all it regulates and proceed to the collection of twelve euros which is the cost of the rate but does not make much sense information that occurs in real time.

We have not spoken of the possibility of visualization of invoices, all the operators mentioned above have it but we do not seek that but our consumption in real time tracking.

Are the recorded data reliable? In our post about the most greedy smartphone compared recorded by us with counters recorded in a website, in this case of Simyo and the values were more than acceptable. And if we go to the extreme case we have the example of Mobile Bankinter that from my own experience you have lived the case that at a rate of 1 GB data flat has fallen speed to overcome the franchise’s data when information for the client on the web was by just half-giga, and everything after several days without any explanation.

Finally, in terms of data rates have left for the final draw attention about the charging blocks. What is this? It is a “ franchise ” that we will be charged in any case whatever our data consumption. This is unimportant for navigation from the laptop with USB modem but it is worth to keep in mind when we use the phone to surf, chat, use Twitter o Facebook. In this case we will have multitude of connections of low-volume but that at the time of invoice will become in bundles of 256 kb or even 512. A fact not to forget and a chance to claim flat rate “ truth & #8221;.

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